Privacy Policy

Last updated: September 2026

DiMaG Agency (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you fill out contact forms, request audits, subscribe to newsletters, or communicate with us. This may include your name, email address, phone number, company name, website URL, and any details you include in your message.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other browsing behaviour through cookies and similar technologies.

Information from Third Parties

We may receive information about you from third-party platforms such as Google Analytics, advertising networks, and social media platforms when you interact with our ads or content on those platforms.

How We Use Your Information

We use the information we collect to respond to your enquiries and provide requested services, deliver and improve our digital marketing services, send relevant updates, case studies, and marketing communications (with your consent), analyse website traffic and user behaviour to improve our website, comply with legal obligations, and protect against fraud or misuse.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. For more details, please see our Cookie Policy.

How We Share Your Information

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our website and delivering our services (such as hosting providers, analytics tools, and email platforms), when required by law or to respond to legal processes, and to protect our rights, property, or safety. All third-party service providers are contractually obligated to handle your data securely and only for the purposes we specify.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, provide our services, or comply with legal requirements. When your data is no longer needed, we securely delete or anonymise it.

Your Rights

Depending on your location, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, object to or restrict certain processing of your data, and withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.